Privacy Policy

This Privacy Policy explains how DX Corp a.s. (DX Corp, we, us, or our) collects, uses, and shares personal data when you submit a registration request or use the DX Portal (the Service).

By submitting a request or using the Service, you acknowledge that your data will be processed as described in this policy.

1. Data controller

The data controller is DX Corp a.s. You can contact us at privacy@dxcorp.tech for privacy-related questions.

2. Data we collect

• Business identity data (legal name, trade name, company ID, VAT ID).
• Business contact data (website, industry).
• Billing address data (address, city, country, postal code).
• Primary contact data (name, email, phone).
• Account activity and security logs when you use the Service.

3. Why we process your data

• To review and respond to access requests.
• To create and manage your account if approved.
• To provide customer support and service communications.
• To secure the Service and prevent abuse.
• To comply with legal and regulatory obligations.

4. Legal bases for processing (GDPR)

• Consent (GDPR Art. 6(1)(a)) when you submit a registration request.
• Pre-contractual steps (GDPR Art. 6(1)(b)) to evaluate and set up a customer account.
• Legitimate interests (GDPR Art. 6(1)(f)) in securing and improving the Service.
• Legal obligations (GDPR Art. 6(1)(c)) where applicable.

5. Data sharing and processors

We share data with trusted service providers who help us operate the Service, such as hosting, database, and email delivery providers. These providers are bound by contractual obligations to protect your data.

6. International transfers

We aim to process data within the European Economic Area (EEA). If data is transferred outside the EEA, we use appropriate safeguards such as standard contractual clauses.

7. Data retention

We keep registration request data for as long as necessary to process the request. If a request is not approved, we generally retain the data for up to 12 months unless a longer period is required by law. If approved, the data becomes part of your account record and is retained while the account is active and as required by law.

8. Your rights

You have the right to access, correct, delete, restrict, or object to processing of your personal data, and to receive a copy of your data in a portable format. You can withdraw consent at any time. To exercise your rights, contact us at privacy@dxcorp.tech.

You also have the right to lodge a complaint with your local data protection authority.

9. Security

We use technical and organizational measures designed to protect personal data against unauthorized access, loss, or misuse.

10. Related documents

Please review our Terms of Service for additional information about using the Service.